ActivityInstanceDestination SmartObject timed out


Badge +13

Sometimes need to run a report that filters with:

- specific process

- specific activity

- date range

- Action = Approve

 

Report to list the destination user that approved.

 

serverlog.actinstdest table has 11,457,455 rows.

serverlog.procinst has 657,772 rows.

 

I get timed outs using ActivityInstanceDestination SmO.   K2 5.2 FP27.

Direct query in SQL server table via joins is fast.

 

How have you guys tackled this issue?


3 replies

Good day 


 


Because of this high volume of dataSet "serverlog.actinstdest table has 11,457,455 rows.


serverlog.procinst has 657,772 rows." Could you please install latest CU,


NB:- I recomment you follow this kb(http://help.k2.com/kb003190)


 


get it in this link https://portal.k2.com/products/k25-2may2019cumulativeupdate or https://portal.k2.com/products/k25-2may2019cu-fp1


 


I believe this should improve the performance as the was fix included, should you find tthis post useful kindly mark such as Kudu and/or Solution, to assist other community members absorbing relevant content on researches.


 


Thanks & regards;


Widson.

Badge +13
Thanks, we'll apply this CU when we get a chance. Does it improve the performance, or just extends the timeout threshold?
Hi PYao;

Yes*, please also check out with this kb(https://help.k2.com/kb002789) for performance and threshold feature issues.

please mark as kudos and/or Accepted solution if you find the provided information of use.

Regards;
Widson.

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