Symptoms
We had a worklist control on a K2SmartForms Form
A rule has been configured that will navigate to the Worklist Item URL on a double click event.
When the user double clicks the worklist item he is navigated to the following URL:
http://https//[WORKLIST_ITEM_URL]
Diagnoses
It was determined that the Environment Library SmartForms Entries all had capital letter "H" in the ULR
e.g. Https://[RUNTIME_URL]
Resolution
In the Environment Library change all URLs to lowercase (For Both Development and Production)
Execute the following:
--UPDATE THE PROCESS STRING TABLES
UPDATE [Server].[StringTable] SET [Value] = LOWER([Value])
WHERE [Value] like 'http%'
--UPDATE THE WORKLIST ITEMS URL
UPDATE [Server].[WorklistHeader] SET [Data] = LOWER(Data)
Restart K2 Service
