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K2 for SP2013 App Registration Wizard Timeout Error




Symptoms


At the "SharePoint Service Broker" Step in the Registration Wizard, the following error occurs:

"Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding."

Diagnoses


Timeout error occurs after 30 seconds.

Resolution

Change the following settings in the K2HostServer.exe.config to extend the timeout:

1.Search for the following line:

... servicebrokerpath="C:Program Files (x86)K2 blackpearlServiceBroker" bufferrecords ...

It should be in a section starting with "
There's a "commandtimeout" value towards the end of the tag. Set the value higher to increase the timeout (e.g. 600). (Default value is "30")

2.Search for the following line:



Change the value from "0" to the same value as point 1 (e.g 600). (Default value is "0")

Save the changes and restart the K2 blackpearl service.





Version history
Last update:
‎05-17-2016 09:25 PM
Updated by:
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