Server error "AAD Identity could not be found" on K2 Cloud
kbt146400
PRODUCTIssue
After a K2 Cloud environment has been provisioned and consent granted by a Global Administrator, opening Workspace displays a server error:
"The AAD:<globaladmin> could not be found"
Symptoms
The full error message presented is as follows:
Troubleshooting Steps
This is a K2 issue where the email sent for admin consent contained an incorrect link.
Please contact K2 Support with your KUID for further assistance on resolving the issue.