How to prevent Smartforms rule/action pop-up screen from freezing up in a rare event that the browser is unresponsive.


When trying to edit Smartform rule/action, the pop-up screen for rule configuration might freeze up.

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This is more like a browser session issue. We can clear the browser cache, but that will result in losing the rule. Using Chrome DevTools, we can safely exit/save the rule. 

1) Right-click on the spinning donut > select Inspect.

2) Hover over the spinning ajax > add display:none. This allows the screen to recover and you can get out of it to save the current rule.

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Revision #:
7 of 7
Last update:
‎05-19-2021 01:30 PM
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