KB#00105 Global - Nintex Customer Portal - How do I reset my password for Nintex Customer Portal?
This Knowledgebase article will take you to the process of resetting your password for Nintex Customer Portal. This KB is applicable only to existing accounts. If your 1Nintex Account or 2Nintex Contact is "Inactive", you will not be able to access Nintex Customer Portal. If this is the situation you will need to get in contact with your 3Nintex Customer Portal Administrator (administrator permissions) or to your 4Nintex Contact Owner (Sales Representative).
1Nintex Account = Your Company
2Nintex Contact = Your Email attached to Nintex Account (Your Company)
3Nintex Customer Portal Administrator = This is a person from your company with Administrator permissions on Nintex Customer Portal.
4Nintex Contact Owner = This is your Company Sales Representative from Nintex, if you do not know how this person is you can ask your colleges or ask our Nintex Sales Team at email@example.com.
1. Open a browser (IE11, Google Chrome or Firefox) and navigate to https://customer.nintex.com.
From the home page click on the orange URL "Don't remember your password?" just below the "Sign In" button.
Set a new password and hit the orange button.
If you are unable to follow this article, please contact Nintex Support at firstname.lastname@example.org and we will advise you further.