Cannot Select Methods from Dropdown on SmartObject Workflow Step
kbt158794
PRODUCTK2 Cloud
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
Issue
When attempting to select a method for a SmartObject step on the workflow designer, the "Methods" drop down gets flagged with an error badge and says "No items to show" below. Behavior can be seen below.
This issue is intermittent, and sometimes methods do populate and can be selected. However, once a method is selected, the associated properties for input mappings show up blank.