Topic
Signature tags no longer appear for document recipients. The signers have to drag and drop the tags onto the document themselves.
Issue:
1. Signing Tags not populating.
Issue:
1. Signing Tags not populating.
Instructions
1. Check the template in the DDP
Resolution: Verify that the Template Document has Signing tags for the correct recipients #'s should match the delivery option.
Example: Signers are 5&8... Template says 7&4
Resolution: Verify that the Template Document has Signing tags for the correct recipients #'s should match the delivery option.
Example: Signers are 5&8... Template says 7&4