Deleting orphan tasks from Nintex Workflow which keep showing up in Nintex Mobile

Nintex Employee
Nintex Employee
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Once in a while you may end up having orphan Nintex Workflow tasks in your environment. Normally you wont end up in this situation in you production environment as this is normally as result of playing with the workflow or the list.

But anyway we don’t live in a perfect world and things like this happen which can be really annoying. Specially if you are using Nintex Mobile to respond to your tasks. One symptom is that you keep getting the tasks even though you delete local storage.

So here I show you how to delete the orphan tasks for good

  1. Navigate to your SharePoint site.
  2. Choose to edit the page.Nintex Workflow Mobile 1.png
  3. Select insert => Web Part. From the Categories column select Nintex Workflow 2013(or 2010) and from Parts column select My Workflow TasksNintex Workflow Mobile 2.png
  4. Press Add button to add the web part to your page.
  5. Once the web part is added press Save button.
  6. You know must be able to see a list of tasks assigned to you in the web part
  7. The ones which have Remove task link button are orphan tasks and you can delete them by clicking on the link.Nintex Workflow Mobile 3.png
  8. if you don’t see them in the first page, make sure you navigate to all pages and delete them all. Unfortunately the this moment there is no way to delete them all in one go and you need to do this one by one by one.Nintex Workflow Mobile 4.png
  9. Go back to your Nintex Mobile, Delete Local Storage and you should not see the tasks anymore.

Hope this post saves you some headache.

1 Comment
Canvas Initiate

Thanks Vahid Taslimi‌, This helped me to resolve one of the issues my client was experiencing.