Need assistance with auto-populating Date & Time based on a Choice column

  • 9 May 2020
  • 1 reply
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Hello! Like the subject says, I need some assistance. Background: I have a form created with one Choice field/column. When a choice is seleted, another field should auto-populate the Date and the Time. Do you have any advice on how this can be accomplished? 

How it will be used: When a person is calling a Call Center, I want to time stamp the start of a call and how long they've been on hold. 

 

Any help/advice is greatly appreciated with this. 

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1 reply

Userlevel 6
Badge +22

Hi,

At the present time you can only set the value of a Single lines of text control in a rule.

So instead of a date control use a Single lines of text control and have a rule that sets the current date and time when Start Call equals "Start"

I dont think you can capture seconds so I dont think this will be accurate enough for you.

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