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Drawloop - Summer '21 Release Update "Dis...

Topic Customers inquiring whether or not the following Release/Critical Update will have any impact on Drawloop, which will begin to be enfor...

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Drawloop - User not available under Profile to add...

Question Why is a User not available in the DocGen Admin tab when trying to Add User/Admin permission. Answer The User Permissio...

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Drawloop - What do the PDF Options Indicate?

Question What are the options in the PDF option field indicate on the delivery option? Answer This field is a hidden field on the d...

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Drawloop - Supported Email Templates

Question Which email templates does Drawloop DocGen Support? Answer Currently, Nintex Drawloop DocGen Supports Salesforce Classic ...

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Drawloop - Supported DocuSign Recipient Types

Question What are the different supported recipient types for DocuSign? Answer Agent If the signer of the agreement is unknown, ...

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Drawloop - Salesforce Org Migration to New Instanc...

Question Salesforce is migrating our instance. Are there any actions that need to be taken in regards to Drawloop to avoid any issues or disrup...

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Drawloop - PDF endnote links

Question Do Endnotes work with Drawloop? Answer When converting to a PDF, endnotes do not retain the link that they have: http...

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Drawloop - Lightning Email Page Differences

Question What are the differences between the email page Lightning Salesforce vs Classic Salesforce? Answer Lightning email ...

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Drawloop - Integration User getting cc'd for S...

Question Why is the integration user getting cc'd when my scheduled DocGen package runs? Answer If there are no contacts/users sele...

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Drawloop - Email Merge fields not populating on a ...

Question Why are Email Merge fields not populating on a Salesforce Email Template? Answer Salesforce Email Merge fields will only p...

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Drawloop - Dynamic Number of Signing Recipients in...

Question Can Drawloop DocGen deliver to an E-signature with a dynamic number of Signers using OutBound Message or Salesforce Flow? Answ...

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Drawloop - DocuSign version 7.0+ Configuration Upd...

Question Upgraded DocuSign for Salesforce App to a version 7.0 +. What other configuration do I need to set up to work with Nintex Drawlo...

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