Nintex Promapp Single Sign On Sync user details with SSO provider Option

  • 26 March 2021
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Question

What does the option Sync user details with SSO provider in Admin > Configure > Security mean?

 

Answer

The option allows Just In Time Provisioning for your site. 

The first time a user without a current Promapp account set up attempts to access your Promapp site a new user account will be created for them in Promapp.

The user must be authenticated with your organisations Identity Provider to have this account set up.  

 

Additional Information

We recommend this is not enabled until SSO has been set and up and tested with the existing users.  In some instances if there is an error with the setup and the user names do not match those of your Identity Provider duplicate users can be created for your users.  

 


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