Is Debugging or troubleshooting custom code solutions covered by my Support Agreement?

  • 26 March 2021
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Question

Is Debugging or troubleshooting custom code solutions covered by my Support Agreement?

 

Answer

Troubleshooting custom code solutions i.e JavaScript, Cascading Style Sheet (CSS) is not covered by a Support Agreedment, as stated here: link to the terms/conditions

We do have several articles on resources that could assist you in developing your custom solution: SoftwareDevelopmentKit

Alternativly you may wish to involve a technical partner to assist you in troubleshooting your custom solution, click here to find a technical partner.

 


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