Drawloop - User not available under Profile to add Permissions: DocGen Admin

[#1]

Question

Why is a User not available in the DocGen Admin tab when trying to Add User/Admin permission.

Answer

The User Permission page in the DocGen Admin tab searches for Users who do not have a DocGen Permission set (Admin/User)
Please check to see if the User which is being added does not contain a manually added Permission set.





1. Navigate to the User and If they contain a DocGen Permission set, remover it.



2. Navigate back to the DocGen Admin Tab and the User should now be available.

3. Once added the User will obtain a Permission Set and a Seat on the License.