it takes very long time for the workspace homepage to load. there are 2 servers k2 server and a server which has SQL and sharepoint installed


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hi


it takes very long time for the workspace homepage to load. this alos applies to the management console pages also.


there are 2 servers: k2 server and a server which has SQL and sharepoint installed.


14 replies

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this was yesterday after noon. to day it tells me "Internet Explorer cannot display the web page".


does this have to do with licence expiry: my licence id is 1B2B7428727D284B

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the system key is 1B2B7428727D284B
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did u double check the iis configuration for the workspace
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yes i just did; all the information is ok .... something new appeared it now works but when i open the homepage the following appears



Unable to connect to es-sys330.CSPD.loacl on port 5252


No connection could be made because the target machine actively refused it


 


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check whether k2blackpearl service is running."No connection could be made because the target machine actively refused it" occurs if the service was stopped
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yes it was stopped for no reason; i dont know how did that happen or the resaons behind that.


the homepage worked for a while but the:" Unable to connect to es-sys330.CSPD.loacl on port 5252; No connection could be made because the target machine actively refused it" error is back again.


the k2service is now working but the the error stands still.

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is your blackpearl server configured to run on a diferent server. I think someone opened k2blackpearl config manager and played around . when u work in the config manager it actually stops the k2 blackpearl service
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it seems this is the problem


the antivirus on the k2server machine detected conflicer. we are scanning all k2 related machines.

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thanks mr max for yr cooperation
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Glad to help.


Maheswaran is my name

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the problem is when i go to services and select the k2 black server service and click start; it gets stopped without any explanation at all.
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i ran the following command


netstat -b > c:stuff.txt


here is a link to the file


http://vo3pbg.bay.livefilestore.com/y1pu7ETiQ_ypkWJIf_kS4rCoutiYGPCwHpNQ04h_YoaImOSv4reEOhqJv32echg9WUZyd8adAlNVm5jjMOWtInPFSQMle-aTkzE/stuff.txt 


i hope some one helps me

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ES-SYS330 is the k2 server


ES-SYS451 is the SQL and Sharepoint server


CSPD-DC is the domain controller


ES-SYS283 is my machine:


All machines are on the same domain

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Have you enabled logging (see post: http://k2underground.com/blogs/johnny/archive/2007/10/06/how-do-i-use-logging-in-k2-blackpearl.aspx) or started the K2 Host Server in console mode (as opposed to service) so you can see what is preventing it from starting completely?

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