Paused workflow retains/sends original email in spite of new email template


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Hi:

I have a library with a 45, 30 and 15 day countdown (with email reminders) to a "review due date" workflow. I made changes to same workflow and the 3 email templates. Everything is fine with new instances, but if a workflow was paused and ready to send out a 15 day reminder email, Nintex sends the original template and the new template. (I can tell by the old vs new font.)

How do I cancel in process old email templates and make sure the new template is used?

Thanks-


2 replies

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Userlevel 6
Badge +22
Hi,
What you are seeing is expected behavior.
The only way you will see the new templates is if the running workflow is cancelled and the new one started onthe item.

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