Error "Mass via Reports has not been configured for this organization"

Document created by butlerj Support on Jan 4, 2019Last modified by butlerj Support on Jan 8, 2019
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ISSUE
When trying to run Mass via Report, the following error might occur: 

Mass via Reports has not been configured for this organization
ERROR CODE
RESOLUTION

 

Manually add these to the remote site settings found in Salesforce Setup:


If the remote site setting already exists, confirm that your Salesforce instance (i.e. na1, na35, etc) has not changed by comparing what exists in the current setting with what is in your address bar. If it is different, please update the remote site setting instance with what is in the address bar.

 

This can occur when Salesforce Performs an Instance refresh: https://help.salesforce.com/articleView?id=Instance-Refresh-Maintenance-FAQ&language=en_US&type=1
Please Check: Salesforce Setup > Company information > "Instance" field to see if the remote site instance has changed.

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