QUESTIONWhy when using the Call Web Service action to run the web method 'GetUserInfo' from the UserGroup.asmx file, some user account return results, while others error?
ANSWERBefore using the GetUserInfo web method, you will want to first run the GetUserLoginFromEmail web method and pass in the following XML code (edit the email address):
<Users><User Email="USERNAME@DOMAIN.COM" /></Users>
You will get an output in XML format, and the desired result is listed under "User Login". You can use this value to properly execute GetUserInfo.