Error "Access Denied" when try to Send an Email in Office 365

Document created by butlerj Support on Nov 28, 2018
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ISSUE
When execute the workflow with a Send an Email action configured with body of email  to get the information from User Profile properties, this error might occurs:

 

RequestorId: xxxxxxxx-xxxx-xxxx-0000-000000000000. Details: System.Activities.Statements.WorkflowTerminatedException: {"error":{"code":"-2147024891, System.UnauthorizedAccessException","message":{"lang":"en-US","value":"Access denied. You do not have permission to perform this action or access this resource."}}}
ERROR CODE
RequestorId: 6fbca847-0c8a-0cde-0000-000000000000. Details: System.Activities.Statements.WorkflowTerminatedException: {"error":{"code":"-2147024891, System.UnauthorizedAccessException","message":{"lang":"en-US","value":"Access denied. You do not have permission to perform this action or access this resource."}}}
ADDITIONAL INFORMATION
Access to the User Profiles service is required for use of the following manager references in workflows.
  • Manager display name
  • Manager email address
  • Manager login name
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