Error "The app Nintex Forms for Office 365 is out of date"

Document created by butlerj Support on Nov 20, 2018
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ISSUE
When submitting a Nintex Form, the following error occurs:

The app Nintex Forms for Office 365 is out of date. Please update the app.
ERROR CODE
The app Nintex Forms for Office 365 is out of date. Please update the app.
RESOLUTION
  • Review any custom JavaScript used in the form:
    • Remove undefined variables or references in the code to variables not used in the form
    • Check the Javascript on the form to ensure that all parentheses () and brackets {} have been closed
ADDITIONAL INFORMATION
This can be tested by removing the custom JavaScript and publishing the form. At runtime the error will no longer occur, indicating that the issue is specifically related to the custom JavaScript.
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