Error "Error querying user profile. UserProfileApplicationNotAvailableException Logging"

Document created by butlerj Support on Nov 19, 2018
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ISSUE
When using the Query user profile action on a Workflow, the following error might occur:

Error: Error querying user profile. UserProfileApplicationNotAvailableException_Logging :: UserProfileApplicationProxy.ApplicationProperties
ERROR CODE
Error: Error querying user profile. UserProfileApplicationNotAvailableException_Logging :: UserProfileApplicationProxy.ApplicationProperties ProfilePropertyCache does not have 2ce27acc-caa0-4eb8-b730-9740fc65157b
RESOLUTION
  1. Review the workflow history for frequency and consistency of the error.
  2. If the issue is intermittent, check Set Verbose Logging and check ULS log trace for the error.
  3. ULS logs show timeouts for the "Query User profile" action.
  4. Add a one-minute pause and a commit pending change in between the Query User Profile and the next action in the workflow (to avoid race conditions or timing issues).
  5. Save the Workflow and Publish.
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