Call Web Service Action With GetListItems Returns 500 Error

Document created by butlerj Support on Nov 19, 2018
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ISSUE
When using the Call Web Service action with the GetListItems, the workflow fails with a 500 error when it attempts to make the web service call.
ERROR CODE
RESOLUTION
  1. Open the Call Web Service action configuration.
  2. Switch Editor mode from SOAP builder to SOAP editor.
  3. Remove any empty nodes in the XML. For example: <viewName></viewName>
  4. Save the action and re-publish the workflow.
ADDITIONAL INFORMATION
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