Error "Error Connecting to the Workflow Manager"

Document created by butlerj Support on Nov 19, 2018
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ISSUE
When opening the Nintex Workflow designer within Office 365,  there is a red bar displaying

Error Connecting to the Workflow Manager: undefined

Or:

Error Connecting to the Workflow Manager
ERROR CODE
RESOLUTION

Option 1

  1.  Add the following to the trusted sites for the browser:
    • *.nintex.com
    • *.sharepoint.com
  2.  Deactivate and Reactivate the "Workflow can use app permissions" site feature.
  3.  Ensure the user account has the appropriate permissions to access the designer.

Option 2

Contact Microsoft SharePoint Support to resolve the underlying connection error between the site and SharePoint Workflow Manager.
ADDITIONAL INFORMATION
If the above doesn't work then please try the following steps in the link below:
https://support.nintex.com/SharePoin...e_(Office_365)
 
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