Office 365 Error "Access denied. You do not have permission to perform this action or access this resource."

Document created by butlerj Support on Oct 26, 2018
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ISSUEEdit section
When running a workflow, the workflow completes successfully for some users, however other uses encounter an Access Denied error.

message from workflow status as below: HTTP Forbidden to https://xxxxx.sharepoint.com/SubSite...')/Items(2277) Correlation Id: b809e04e-6ecd-f523-8037-e5e6609b288b Instance Id: 977093d3-2e59-4de6-b9d3-46006167bbfe
Access denied. You do not have permission to perform this action or access this resource. Retry now

or

Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 403 {“error”:”code”:”-2147024891, System.UnauthorizedAccessException”,”message”:{“lang”:”en-US”,”value”:”Access denied. You do not have permission to perform this action or access this resource.”}}}
ERROR CODEEdit section
HTTP Forbidden to https://xxxxx.sharepoint.com/SubSite...')/Items(2277) Correlation Id: b809e04e-6ecd-f523-8037-e5e6609b288b Instance Id: 977093d3-2e59-4de6-b9d3-46006167bbfe Access denied. You do not have permission to perform this action or access this resource. Retry now or An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 403 {“error”:”code”:”-2147024891, System.UnauthorizedAccessException”,”message”:{“lang”:”en-US”,”value”:”Access denied. You do not have permission to perform this action or access this resource.”}}}
RESOLUTIONEdit section
Ensure that the affected user accounts have Contribute permissions on the list where the workflow is running, any list that the workflow is attempting to update, the Task list associated with the workflow, and the Workflow History list for the site. 
ADDITIONAL INFORMATION 
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