Could not authenticate with SharePoint. Please close the browser and try again. If the problem persists, make sure Nintex Forms Online is installed properly

Document created by nintexsupport Support on Feb 17, 2016
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Summary:

Users on tenant are unable to access Nintex forms. The users get the following error:  'Could not authenticate with SharePoint. Please close the browser and try again. If the problem persists, make sure Nintex Forms Online is installed properly.'

Product:

Forms for Office 365

Symptom:

Not able to open form and get an error

Cause:

Item-Level Security has been set to none for create/edit option.

Answer/Solution:

If you get this error, try switching the Item-level security to allow users to create/edit their own items and the form should work.

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