Error when attempting to import Nintex Forms licence file: Nintex Forms has not been activated

Document created by nintexsupport Support on Feb 15, 2016
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Summary:

When attempting to import a Nintex Forms licence file, you receive an error message: Nintex Forms has not been activated

Product:

All On-Premises Products

Symptom:

Unable to activate Nintex Forms, Unable to import in Nintex License File, blank licence page

Cause:

The Nintex Forms licensing page is unable to store the Nintex Licence file

Answer/Solution:

In order to resolve this issue,

  1. Open Sharepoint Powershell on the server within your farm.
  2. Next running the following command: INSTALL-NFService 
  3. Then open Central Admin > Nintex Forms Management > Licensing and attempt to import the licence file again.

You should see a preview of your licence file, which would indicate that it has been successfully imported.

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