laura.blackmore@nintex.com

Support Console - Error: Could not find stored procedure 'GetSupportPackages'.

Blog Post created by laura.blackmore@nintex.com on Nov 3, 2014

Products: Nintex Workflow 2010, Nintex Workflow 2013

 

Summary

The following page results in an error: Central Administration > Nintex Workflow Management > Support Console.

See the following post for further information on the Support Console if you have or are considering upgrading to the latest version of Nintex Workflow!

Introducing the Support Console

 

Symptom

After upgrading to version 3.1 of Nintex Workflow 2013, or 2.4 of Nintex Workflow 2010 , and when clicking on Central Administration > Nintex Workflow Management > Support Package, you are faced with an error:

Could not find stored procedure 'GetSupportPackages'.

 

Cause

After most minor product upgrades, a database update is required.

 

Resolution

Please navigate to Central Administration > Nintex Workflow Management > Database Setup and click on "Update Now".

Outcomes