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A workflow does not start automatically after you install Windows SharePoint Services 3.0 Service Pack 1

Blog Post created by emily.billing@nintex.com Champion on Sep 30, 2014

Products: Nintex Workflow 2007, Nintex Workflow 2010, Nintex Workflow 2013

 

Summary

Workflows do not start automatically due to a SharePoint security fix.

 

Symptom

After you install Windows SharePoint Services 3.0 Service Pack 1, workflows no longer run automatically when you are logged in to SharePoint as the system account.

 

Cause

A security fix in Windows SharePoint Services 3.0 SP1 prevents declarative workflows from starting automatically under the system account.

 

Resolution

Set the application pool account to use a different user account. Refer to the following Microsoft knowledge base article for more information: http://support.microsoft.com/kb/947284/en-us

 

PLEASE NOTE: While this post mentions SharePoint 2007, the behaviour introduced at that time has persisted from SharePoint 2007 right through to SharePoint 2013.

 
More information

For information about a similar issue in Windows SharePoint Services 3.0 related to starting workflows by emailing document libraries, see the following Microsoft article: http://support.microsoft.com/default.aspx?scid=kb;EN-US;953289

 

Note: For SharePoint 2010, perform an IISRESET after running the stsadm command referenced in the above article.

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