frank.field@nintex.com

New Year, Renewed Community

Blog Post created by frank.field@nintex.com Employee on Dec 26, 2017

As we prepare to embark on a new year, I'm spending a lot more time looking forward than I am looking back.  That's because there are big changes in store for the Nintex Connect community, and I'm very excited about them!

 

Here's what's happening, why, what that will mean to the community, and when you can expect things to change. 

 

The biggest news is that we're moving our community to a new platform!  I thought it might be helpful to provide a little timeline about our community to explain what that means.

 

Long-time members may recall that this will actually be the second time we've announced a move for our community.  Nintex once had a set of forums for several years before moving to community software (called Jive) in the summer of 2014.  We spent three years growing from a few thousand members to about 20,000 today. This past spring, we learned that Jive was purchased by an enterprise software company called Aurea...

 

timeline

 

Aurea decided this past summer that it wasn't going to pursue the external community business any longer.  That's a community like Connect, which is for a company's customers and partners, not just their employees.  Aurea sold that part of the business to another company, Lithium.  Lithium is a long-time leader in the social business software space.  After careful exploration, Nintex decided to move forward with a migration to the Lithium platform. In part, that's because Lithium has committed to folding the best of Jive into it's own platform, which has some great features of it's own, as I'll get into in a bit.  We'll be joining some successful communities that use the same platform, such as Bose and StubHub.

 

We'll also be one of the first Jive customers to move, so Lithium has committed to moving us quickly, with minimum disruption to you, our members.  Lithium has put the wheels in motion by assigning us a team experienced in making these transitions.  And Nintex has already corralled the resources needed, too. I've met with people across several departments, and we're ready to get to work.

 

We're not just "changing the drapes" in our community with this move, we're making it better experience! In addition to being on a platform that will have fewer bugs and more regular updates than we have now, we'll have other features. One big one is that we're working on providing a single sign-on experience, so that if you log into the community or the customer portal or the new Learning Central, or Partner Central, you can move seamlessly among them without having to use a separate registration.

 

It's also going to be easier to find what you're looking for,  interact with and help your fellow community members, and there'll even be a new way to earn your community reputation.

 

Perhaps best of all for some of you, after this last time, we will stop doing the annual resetting of points!

 

I'll provide more details in regular updates as we start building the new community.  But if you want to be one of the first to see the new community, I recommend attending Nintex xchange, because we plan to unveil it in a session at the conference in February.

 

Thanks for being with us, and for coming along as we move.  I am confident it's going to be a great experience!

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