Code Fix: Unable to copy and paste text in a Rich Text control that already contains text

  • 16 February 2021
  • 0 replies

Badge +9

Issue Description

When you have a Rich Text control with existing text in the control, if you copy and paste text in the middle of the existing text, the text will paste at the end instead of the middle. This occurs if you use the Internet Explorer browser.


The fix is available in:


  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.

  2. Download the latest Fix Pack using the links in the table above for the version you require.

  3. Install the Fix Pack to apply the fix.

  4. It is recommended to refresh the browser cache.

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