When you run a sync using the SyncEngine in a cluster environment, the sync executes simultaneously, and an exception occurs.
The following exception occurs: “Violation of PRIMARY KEY constraint 'PK_IdentityLink'. Cannot insert duplicate key in object 'SyncEngine.IdentityLink'”.
- Ensure you have K2 Five (5.3) installed.
- Download the K2 Five (5.3) FP13 from K2 Partner and Customer Portal.
- Install the K2 Five (5.3) FP13 to apply the fix.