Code Fix: A time out error occurs when attempting to activate the K2 App

  • 16 February 2021
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Code Fix: A time out error occurs when attempting to activate the K2 App

























 



Issue Description



When you attempt to activate the K2 App in SharePoint, a time out error occurs on different SmartObject calls.



Error Message



The following error occurs: “Thread 1: The operation has timed out”.



Resolution





  1. Ensure you have K2 Five (5.1) installed.


  2. Download the K2 Five (5.1) FP25 from K2 Partner and Customer Portal.


  3. Install the K2 Five (5.1) FP25 to apply the fix.


  4. It is recommended to refresh the browser cache.




 










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